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Using SWOT Analysis To Improve Your Business
by: David E Coffman CPA/ABV, CVA
Analyzing the strengths, weaknesses, opportunities, also threats (SWOT) of a business is a well-established tool that is widely used by academics, consultants, also advisors. Although it is a simple concept, business owners often struggle when trying to use it because it is so broad. It is difficult to determine where to start, what questions to ask, also where to focus. The obvious problems get attention while many other important issues get overlooked. SWOT analysis is a great tool, however its effective use requires additional structure.

Strengths also weaknesses relate to internal factors, while opportunities also threats cover external ones. The internal factors can be divided into five categories: management, workforce, sales also marketing, operations, also financial. The external factors are or else divided into five categories: threat of new entrants, bargaining power of suppliers, bargaining power of customers, threat of rivalry from competitors, also threat of substitution.

To approach the analysis in a structured way, prepare a checklist using the categories mentioned above. Identify factors within each category that are important to your business. Under management for example, a major weakness for virtually every small business is relying too heavily on the owner. What would happen to the business if something happened to the owner? In the workforce category a factor could be employee turnover also the availability of new hires. The threat of new entrants might include the possibility of a big box retailer opening near your business. The bargaining power of suppliers also customers categories should consider the possibility of losing a major supplier or customer. Come up with several factors for each category to complete the checklist. It is important that you do not try to rate or solve each issue as you identify them. If you do, you will get bogged down on each factor also never complete the analysis.

Once the checklist is complete, you should rate each factor based on its importance to your business. Use an alphabetical scale from A to E, where A = very important, B = important, C = some importance, D = little importance, also E = not important. Next rate each factor based on proficiency (internal) or vulnerability (external). Use a numerical scale from one to 5, where one = very proficient or not vulnerable, two = proficient or little vulnerability, three = average proficiency or some vulnerability, four = poor proficiency or vulnerable, also five = deficient or very vulnerable.

The factors with the lowest letter also highest number (A5) are the biggest weaknesses or threats. The ones with the lowest letter also lowest number (A1) are the biggest strengths or opportunities.

Using this structured approach makes a SWOT analysis possible also practical for any small business. To make this process worthwhile you must use this information to take action. Work to fix the worst problems first, prepare for the biggest risks, take advantage of the best opportunities, also build your secondary strengths.

About the author:
David E. Coffman CPA/ABV, CVA has 30 years of experience working with also operating small businesses. His “Scorecard for Small Business” provides an easy to use framework to do an in-depth analysis of any small business. Information about the “Scorecard” is available at http://small-biz-scorecard.com


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